I have some enquiries that are not covered here how can I get help?

• Related Articles

• How long does it take to get money transferred?

  Transactions in Prunny  are seamless and fast 

• Would I get an email notification on all transaction?

  Yes, notifications are sent after every successful transaction 

• What happens if I can't remember my pin?

  There's a feature for users to reset pin on the app, go to PROFILE, click on SECURITY then click on PIN RESET, you should get a new pin sent to your email address. 

• How can I fund my wallet with my debit card?

  Log into the app and click on the FUND button. Click on the PAY WITH CARD button, enter amount and click continue.

• Can I request money?

  Log into the app and click on the REQUEST button. Enter the number you want to request money from and the amount, click CONTINUE. NOTE: the number you're requesting money from has to be registered with Prunny .